As a local Clydebank-based community regeneration charity, we have been supporting the West Dunbartonshire community for 23 years. We primarily work with community-led Housing Associations to develop and deliver projects that support their tenants who are most vulnerable to social isolation and financial hardship, and we support a number of projects that seek to engage wider communities within local activities.

We also support non-profit community organisations, helping them to develop, to secure funding and to deliver projects.

We deliver a number of targeted projects that support the local West Dunbartonshire Community – such as the West Dunbartonshire Energy Advice Service.

Energy Advice Service

This service is available to anyone who is experiencing hardship as a result of their fuel bill, and will help households to:

Ensure they are accessing all relevant financial support.

Ensure they are using their heating systems in the most cost-effective way.

Provide information and advice on energy efficiencies within their home.

Provide advocacy for those in dispute or debt with energy providers.

Our energy advocacy support helps households to access eligible energy supplier initiatives such as Hardship Grant Funding Support, Warm Home Discount and the Priority Services Register.

In addition, we work closely with the Fuel Bank Foundation to enable our service to allocate emergency fuel voucher support to households who are in danger of falling into self-disconnect and have no other avenue of assistance open to them.

We have access to a small support fund and can assist households to access small scale energy efficient items for their homes, such as air fryers or heated drying racks.

We also seek to maximise the household income and refer to our partners to arrange for a benefit health check to be carried out. This ensures that the household is receiving all the eligible benefits that they are entitled to.

Our support can be provided by in-home visit or, if preferred, we can offer assistance remotely by phone or video call. We also have drop-in energy surgeries in venues across West Dunbartonshire.

We seek to work with organisations across West Dunbartonshire in order that we can identify and engage with households who otherwise may fall through the cracks of support.

If you would like to work in partnership with us or wish to arrange for energy support, please contact us:

Office: 0141 952 4382
Email: energy@comlinks.org.uk

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